IT Change Management & Endpoint Security

All changes in a single historical data record

Changes in software, hardware, licenses and workstations allocation, each and every modification made on the workstations and servers across your organization is monitored and tracked thanks to IT Change Management & Endpoint security.

Once this functionality detects any change or modification on the IT infrastructure, it immediately reports it back through the alarms log: the Alarms Summary Dashboard. This unparalleled tool not only allows for a clear view of the current state of each ongoing alarm and its criticality level, but it also generates a ticket number automatically that identifies the change or modification detected. Having this ticket number means doing a detailed follow-up as to the evolution of the change, which means knowing when the change happened for example, and whether the issue was solved to get back to its original status. In addition, with the ticket number it’s possible to detect whether any alarm was eliminated from the database.

With IT Change Management & Endpoint, you will be able to easily and intuitively configure the criticality and scalability levels for every type of alert. You will choose from your team who to notify, via E-mail or SMS, according to the type and criticality of each alert. For instance, if software on the Whitelist is detected, you may choose to dismiss that alert, whereas if the software belongs to the Blacklist, it will be notified to Help Desk. Likewise, you will be able to define different scalability levels, with the purpose of determining who will be notified and what course of actions will be taken according to the location of the change detected. For example, if an unauthorized software program is detected on the CEO’s PC, an e-mail alert will only reach the IT Security responsible. On the other hand, if the same type of alert comes from a PC in the administrative area, Help Desk will be notified immediately and the software will be uninstalled automatically.

Access to a complete and detailed record of each change and alert on every workstation means tight and real control over all configuration changes on the IT platform. This in turn, results in powerful IT management.

Endpoint security: safe frontiers

Security offered by InvGate IT Management is in tune with the importance that companies grant to their information security, as this is an integral part of their IT assets. This is why InvGate IT Management offers a specially designed tool to prevent confidential information leaks and the intrusion of viruses or attacks that may put the IT infrastructure at risk.

IT Change Management & Endpoint security exceeds expectations by protecting the frontiers of workstations: network cards, USB ports, disk drives. Every item that implies connection to external components is protected by InvGate IT Management. The software, for example, enables the prohibition of flash drives connection to the workstations, if needed.

With InvGate IT Management, both IT assets and data security is guaranteed.